Recommendations
Family, friends and co-workers are a good source for advice on who to use or not to use based upon their experiences.
Licensing
Contact the Massachusetts Department of Telecommunications & Energy (MTE), Transportation Division. This is the governing body of moving companies within Massachusetts. All movers must be licensed by them and have their hourly rates on file. Their phone number is (617) 305-3559. Please feel free to check on us through them. Our MA license number is #6771.
Ask Questions
Any quality company will be willing to answer any questions you may have regarding your relocation. Any company not interested in answering your questions is one you may not want to utilize.
Contact the Van Line’s Corporate Office
Many companies are affiliated with a national van line network. Contacting the corporate office of a van line will let you know if the agent you are interested in using is an agent in good standing.
Get a written estimate
While a phone estimate is good for starters a written estimate will save you any surprises. Any reputable company will be more than happy to provide you with a written estimate.
Insurance
Be certain the company you select has the proper insurance for their equipment, facility and workers. Make sure their place of business exists – Drive by the location a company is located at.
Better Business Bureau
While a reputable company may have some complaints against them, their record should show they respond to and resolve them.
